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RESPONSIBILITY

  • Responsible for building strong relationships with clients
  • Responsible for driving customer satisfaction to partner schools.
  • Trains end-users on the usage of Quipper’s eLearning platform
  • Conducting classroom observation, help desk, and technical assistance to our partner schools.
  • Supports clients’ needs through problem & complaint resolution
  • Supports sales officers during sales presentations through product presentations
  • Upsells Quipper services to existing clients.

 

QUALIFICATIONS

  • Candidate must understand basic Profit & Loss
  • Must be self-driven, can work independently and as a team
  • Ability to adapt to a fast-paced environment and willing to perform various tasks
  • Excellent presentation, organizational, negotiation, and verbal and written communication skills
  • Strong computer skills, proficient in Google suite, and has the ability to learn new technology
  • Strong interpersonal, intrapersonal and analytical skills
  • No experience required
  • Fresh graduates are welcome to apply

 

BENIFITS

  • HMO upon regularization with additional 1 dependent (fully covered by the Company)
  • Accidental Insurance
  • Monthly performance bonus
  • 10 VL and 10 SL (unused SL is convertible to cash annually)
  • Company issued item (laptop, cell phone, and pocket Wi-Fi)
  • Promotion opportunities
  • Opportunity to meet and train abroad
  • Government-mandated benefits
  • Opportunity to be in a sales position

 

Tagged as: support officer

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